Beko Job Lodgement Form

Beko Request a Service Call

We understand that experiencing issues with a product can be disappointing. Don't worry, we're here to help. Please fill out the form below, making sure to complete all mandatory fields. Once we receive it, we'll contact you about the next steps. If you prefer, feel free to call our customer care team at 1300 282 356 (AU) or 0800 692 356 (NZ).

*Required

What best describes who completing this form. *

Retailer name *

Retailer phone number *

Retailer email *

Contact name *

Contact phone number *

Contact email *

Owners details:

Owner Full Name *

Owner best contact Phone Numbers *

Owner email address *

Country *

Address Line1 (where product is installed)

*

Suburb and Post Code (where product is installed) *

State *

Is the product in a tenanted property? *

Yes

No

Property Manager details - (including phone number) *

Tenant Name *

Tenant Phone *

Product details:

Find Your Model Number & Serial Number click here

Product Type *

Washing Machine Model
Please review trouble shooting here *

Dishwasher Model
Please review trouble shooting here *

Washer Dryer Model
Please review trouble shooting here *

Tumble Dryer Model
Please review trouble shooting here *

Fridge & Freezer Model
Please review trouble shooting here *

Freestanding Cookers Model
Please review trouble shooting here *

Built-in Oven Model
Please review trouble shooting here *

Cooktop Model
Please review trouble shooting here *

Rangehood Model
Please review trouble shooting here *

Model
Model details can be found on your invoice or on the rating plate of the product *

Serial Number
Most serial numbers will be in the following format 12-345678-10 *

Serial Number
Most serial numbers will be in the following format 12-345678-10

Description of Issue
Details such has what the unit was doing or not doing will help us better assist you. *

Retailer (place of purchase)
Please include Name of retailer and location *

Date of Purchase * +

Please attach up to five photos. One must be of your purchase receipt. Any images that will assist us further can be attached.

A maxium of 20gb can be submitted. Video file can not be submitted on this form.

Sharing video file can be done by using Steamable, click here for more information about Streamable

Please upload a copy of your Invoice *

Photos

By submitting this form you agree to the Warranty conditions. In short, within the warranty period Beko covers manufacturing defects in your appliance. For more details on the Beko warranty please click here