Owner Agreement
I hereby certify that my dog(s): is/are in good health and has/have not been ill with any communicable condition in the last 30 days. I have read and understand the following:
- I understand that I am solely responsible for any harm caused by my dog(s) while they are attending Tri-State Pet Care Boarding facility, grooming and/or Doggy Day Camp or harm caused to themselves while staying in overnight accommodations. I understand I am solely responsible for any damages to accommodations, and I will be charged for any repair necessary.
- I further understand and agree that, Tri-State Pet Care staff have relied on my representation that my dog(s) is/are in good health and has/have not harmed, shown aggressive, or threatening behavior towards any person or any other dog. And if shown agression this is addressed in the pet profile.
- I further understand and agree that Tri-State Pet Care, their staff, and volunteers, will not be liable for any problems that develop. Provided reasonable care and precautions are followed and I hereby release them of any liability of any kind whatsoever arising from my dog’s/dogs’ visit in the grooming department.
- I further understand and agree that dogs can sometimes receive minor cuts and scratches while grooming and any problems that develop with my dog(s) will be treated as deemed best by staff and volunteers of Tri-State Pet Care, at their sole discretion, and that I assume full financial responsibility for any and all expenses involved.
- I understand that due to the social nature of our environment, there are some inherent risks. These risks include, but are not limited to: transfer of communicable diseases such as Canine Cough. The grooming department requires proof of current Rabies and highly reccommends Distemper, and Bordetella Vaccinations, the Bordetella Vaccine is not 100% effective. It is recommended that it be give to your dog at least 2 weeks prior to your pet's arrival date to increase efficiency. Kennel makes no guarantees in regards to Bordetella Vaccine.
- Should I choose to board or arrive without Bordetella Vaccine I assume the sole risk in doing so.
- I understand that Tri State Pet Care puts my pet's comfort above all else. In the event that my pet's coat is matted, I understand that the groomer may have to shave the matts out rather than perform a painful dematting procedure. I also understand that if my pet is severly matted, that there is an increased rick for clipper burn or cuts to occur. I understand that all attempts will be made to prevent this, however in many extreme matt conditions, it is unavoidable. I Understand that matted pets take additional time to groom so there will be an additioanl fee added onto the regular grooming price if my pet's coat is matted.
Cancellation policy
Should you canel with less than 24 hours notice of your drop off date or no show you will be charged $10 cancelation fee. If you cancel or no show under 24 hours more than once. To book your next appt we will take a full non-refundable payment.
I certify that I have read and understand the policies of Tri State Pet Care as set forth on this page and that I have read and understand the conditions, and statements of the agreement.