You will receive a confirmation invoice within 48 hours once you have been added to the schedule. Payment is due on the first visit. If any visit exceeds 30 minutes, you will be notified and additional charges will apply. You are required to confirm all trips and returns for the safety of your pets. Please make sure you fill out a Trip Advisor Form (see our Forms page) every time and leave for your sitter. Also please update any contact information on the Trip Advisor Form if needed. By submitting this form, you are agreeing to the terms above. If your trip is within 48 hours, please call our main office as well at 304-725-7336.